Legal

PRIVACY POLICY

Compliant with Regulation (EU) 2016/679 (GDPR)

2.1. Data Controller

The data controller responsible for your personal data collected through this website is NEAMȚU SPEDITION S.R.L.

2.2. Data Collection and Purposes

Contact / Quote Request Forms: We collect first name, last name, email address, phone number, and specific cargo/logistics details provided by you.

Purpose: Processing your requests, delivering competitive transport or warehousing quotes, and managing pre-contractual steps.

Usage and Traffic Data (Cookies): We automatically process IP addresses, browser types, and pages visited.

Purpose: Improving web interface performance and site usage analysis.

2.3. Legal Basis for Processing

Art. 6 (1)(b) GDPR – processing is necessary to take steps at the request of the data subject prior to entering into a contract.

Art. 6 (1)(f) GDPR – legitimate interest to efficiently respond to queries and secure the website.

Art. 6 (1)(a) GDPR – explicit user consent for analytical or marketing scripts.

2.4. Data Sharing

We do not sell your personal data. Data may be shared strictly with authorized IT processors under absolute confidentiality agreements, or our corporate branches (such as our office in Vienna, Austria, for cross-border transport coordination).

2.5. Data Retention

Data from quote requests is retained for up to 2 years unless a commercial contract is signed.

2.6. Your Rights

Under the GDPR, you have the right to access, rectify, or erase your data, restrict or object to processing, data portability, and the right to lodge a complaint with your national Data Protection Authority (ANSPDCP in Romania). For any requests, please contact us via our official corporate email.